Does PlaySex Shop accept returns?
For sanitary purposes, all sales are final. When you receive your package, be sure to check the items to make sure they are working. We will provide a refund for or replace defective items. Please return the items in their original packaging within 14 days. Items returned without original packaging will NOT be refunded.
In your return package please include:
- The original packing slip
- A note telling us what the problem was
- A note stating whether you would like a refund or a replacement of the defective item.
Please note: As part of the return process, upon receipt of an authorized return, if the returned item is found to be in perfect working condition, a 25% restocking fee will be applied.
Please allow up to 4 weeks to receive your replacement or refund. Refunds will be applied to your payment account.
We are dedicated to carrying only the highest quality adult products and maintaining attentive customer service. We hope you will be happy with our services.